Please ensure you have read and understand the following

 

Terms and conditions

  1. By booking a swimming lesson for your child with us, you accept these terms and conditions and they will form a binding contract between us.

  2. You will ensure that your child or any other children you bring to our Luv2Swim facility will follow the general swimming pool rules.

  3. We reserve the right to edit where necessary, our terms and conditions and will give you adequate notice. 

  4. Payment must be made in full before the start of each term.

  5. If your child is ill, you are required to contact us by phone or email so that we are informed that your child will not be attending their scheduled lesson.

  6. We regret that we do not provide refunds or credits for absence from booked lessons due to illness, regardless of the number of lessons missed. However, if your child suffers a serious illness, which affects him or her for more than 4 weeks (such as broken bones or any condition that requires hospitalisation and/or medical attention) then we may offer you credit for all lessons missed if you inform us no less than 48 hours before the first.

  7. You are responsible for yourself and any children you bring with you into any part of  our property and Luv2Swim facility.

  8. You must ensure that children are fully toilet-trained before we can accept them as students.

  9. You must not leave the premises whilst your child is in the pool for the duration of their lesson.

  10. Children are not the responsibility of Luv2Swim  until the child enters the Endless Pool at the start of a lesson. 

  11. You must keep children who are not swimming under your supervision at all times while in the Luv2Swim facility.

  12. Luv2Swim is not responsible for any items or belongings that get lost, damaged or stolen on our property.

  13. All lessons will start at the agreed time if you are late for a lesson it will finish at the scheduled end time.

  14. Swim lessons cannot be exchanged or transferred to another person.